Privacy & terms of use

How we collect information from you

We obtain information about you when you use our website, or when you contact us about our services by submitting a contact form or by emailing us directly. We collect two types of information about you:

  • Personal information

    This is anything that identifies an individual. The personal information we collect might include your name, email address, phone number and any additional information you choose to provide when submitting a form via the website or by email.
  • Non-personal information

    This is information that cannot identify an individual but provides insight into your activity on the website, such as pages viewed, actions etc, as well as technical information transmitted by your device, including IP address, browser used, device operating system, time the website was accessed etc.

Use of cookies

This website uses cookies. Cookies are small pieces of information sent by a website to your device while you are accessing that site. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. The information is used to helps us improve our website for a better user experience. Cookies can be turned off by setting your browser preferences, but may result in a loss of functionality when using our website.

Retention of information 

Personal information will be retained for as long as required to fulfil your enquiry and/or you wish to be included on our newsletter subscription database. Information collected via cookies will be retained until disabled by the web user.

Access to your information

CITC will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Third party service providers working on our behalf 

We may store your data on servers provided by a third party website hosting provider.


By submitting a form via our website or emailing us for information about our services, you have consented for us to process your information for this purpose.

Security precautions in place to protect the loss, misuse or alteration of your information

Information sent via the Internet can never be guaranteed to be 100% secure. As a result, information sent to CITC is done so at your own risk.

Once we receive your information, we will do our best to ensure its security on our systems from loss, misuse, unauthorised access, disclosure, alteration and destruction except for in accordance with this Privacy Notice and the law.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy notice applies only to CITC’s website. If you access another website by using a link from our website you should read the privacy statement for that particular website. CITC is not responsible for the privacy notices and practices of other sites.

Similarly, if you followed a link from a third party site to CITC’s website, we cannot be responsible for the privacy notices and practices of that third party site. Again, we recommend that you check the privacy notice of that third party site.

Visitors aged 18 or under

If you are aged under 18‚ please get your parent/carer’s permission beforehand whenever you provide us with personal information.

Review of this privacy statement

This page was last updated in July 2022.

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